Some Tenants Are Always Late
You must be clear with the rules and regulations of the rent board in your area. Legal definitions of what is habitual are vague may vary. The best way to resolve these problems is to talk to your tenant. The problem may be with a passing situation or difficulty. Try to work this out in an amicable way before you take more serious approaches such as possible eviction procedures.
However, never allow a late payment without documented indication that late payments are not acceptable. You never want to appear to have changed the terms of the lease by accepting late payments without documenting that it is a breach of the lease.
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Each late instance should be documented and kept for your files.
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All phone calls to the tenant should be logged and documented.
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Time date stamp all rent checks
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Save the stamped envelope and staple it to a copy of the check
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Create a digital folder for each tenant and save all emails to it and keep a running record of all electronic correspondence.
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Each instance of late payment should be followed with a well documented written attempt to retrieve payment by letter.
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Properly serve the tenant with a three day notice to pay or quit
One of the keys to successful property management, which in part means good management of people, are good communication skills. Begin by finding out what is causing the problem. Try to be empathetic with any issues the tenant may be facing all the while insisting that rent must still be paid on time. Express appreciation for their difficulty and be firm in being paid on time......and document document document.
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